The insurance sector is undergoing profound changes, including digital transformation, stricter regulatory requirements, increasing customer expectations, and intense competitive pressure. To remain competitive and agile, insurers need robust tools capable of centralizing information, streamlining processes, and ensuring a high level of control. This is exactly what Insurance One offers, a comprehensive solution developed by Safir Consulting and integrated with SAP® Business One.
Specifically designed for insurance companies and brokers, Insurance One covers all business activities: underwriting, contract management, claims, finances, customer relations, and more. All within a single, intuitive platform, compliant with international standards (Solvency II, IFRS 17) and tailored to the realities of the African market.
With Insurance One, you have a structured tool to manage the entire lifecycle of insurance contracts, from the issuance of proposals to their termination. Each contract is linked to its history, successive amendments, and the events that have impacted it.
This centralized management ensures better data consistency, reduces the risks of manual errors, and improves the responsiveness of your sales and administrative teams.
Claims management remains a critical process in the insurance world. Insurance One allows you to track each claim from its receipt to its final settlement, with an integrated workflow system that ensures compliance with each step.
This operational transparency leads to reduced processing times, better control over compensation costs, and an improved customer experience.
Insurance One includes a comprehensive CRM module that centralizes all interactions with your clients and prospects. This module allows you to:
With this 360° view, your sales and customer relationship teams have all the necessary information to anticipate insured needs, detect cross-selling opportunities, and build lasting relationships.
Insurance One includes a web portal designed to streamline communication between your company, your partners, and your clients.
Moreover, the solution is already integrated with several major insurers such as Sonavie, Generali, AIG, and Groupama, greatly facilitating its adoption and integration.
Insurance One is not a generic ERP. It was designed based on the practical experience of the insurance sector, with particular attention to the operational constraints of African companies and the specifics of their regulatory and commercial environment.
Implementing an industry-specific ERP requires more than just software installation. It’s a transformation project. With Safir Consulting, you benefit from industry, technical, and methodological expertise.
Looking to structure, automate, and secure your insurance management operations ?
Trust Insurance One and the expertise of Safir Consulting to take a decisive technological leap. Our teams support you throughout the project, with a pragmatic, collaborative, and results-driven approach.
Contact us for a demo or a personalized study.
SONAVIE, an insurance company based in Mali, adopted Insurance One to modernize its entire information system. The result: faster claims management, increased data reliability, and better responsiveness to regulatory and commercial requirements. The SONAVIE experience perfectly illustrates the tangible impact of the solution on the performance of African insurers.
